Diamond Nexus Reviews
Diamond Nexus Customer Reviews (13)
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Diamond Nexus Customer’s Q&A
About diamondnexus.com Prices and Cost?
"Diamond Nexus" is a world leader in lab diamond and diamond simulant jewelry. The online jewelry store specializes in lab-grown crystals to better conserve the environment. From engagement rings to wedding bands, customers can find a broad assortment of sustainable trinkets on its website. The company offers a wide selection of jewelry and provides lab-grown diamonds as a more sustainable and eco-friendly alternative. Customers can customize their own designs. For example, the Engagement Ring Infinite Love Marquise Cut is priced at $972, originally retailing for $1,080. The company also offers a 1-year Everything’s Covered Plan which includes metal repairs, cleaning, and polishing. As part of the commitment to customers, a price adjustment is offered if the purchase is available at a lower price within 30 days of the date of receipt. The company also offers Moissanite gemstones which are colorless (graded D, E, or F), of high clarity (VS1 or better), and are manufactured to an Excellent Cut, Polish and Symmetry. Moissanite is extremely durable and can be set and finished into all types of fine jewelry. Moissanite ranks on the Mohs hardness scale at 9.25 or better. Moissanite is less susceptible to cracking and chipping than a diamond as it has greater tensile strength and is less brittle than diamond. The moissanite gemstones offered are exclusively lab created. The company also offers Moissanite engagement rings which are a popular choice among couples who want a beautiful and ethical gemstone that will last a lifetime. The company states that their diamonds are high quality, affordable, and most importantly, eco-friendly. The company stands behind the Nexus Diamond™ alternative and sets alternative stones by hand—never machine stamped—laboring over each detail, and every ring is inspected individually. Nexus Diamond alternatives are guaranteed gorgeous for generations.
What are the payment methods available on diamondnexus.com?
Diamond Nexus offers several payment methods. Customers can choose from Financing & Lease Purchase Options. These include As low as 0% APR financing with up to 36 month payment terms. There's also an option to Pay in 4 Payments, after 30 days, or over 24 months. Another method is to split the purchase into 4 interest-free payments and pay in 30 days with Klarna. They also offer 6-24 Month Financing Options. For those who need it, there's a No Credit Needed 12 Month Standard Lease with a 90-Day Purchase Option. All these options aim to provide a worry-free shopping experience.
Diamond Nexus FAQs
Can you tell me more about Diamond Nexus?
Diamond Nexus is a world leader in lab diamond and diamond simulant jewelry. They offer a wide range of jewelry including engagement rings, wedding rings, and fine jewelry. Their products are handcrafted and individually inspected. They offer free shipping, 30-day free returns, and financing options.
Diamond Nexus is known for their commitment to offering conflict-free and environmentally superior lab-grown alternatives to mined diamonds. They offer a variety of stones including lab-grown diamonds, their patented diamond simulant, the Nexus Diamondâ„¢, and moissanite.
Their belief is in three things: No Mined Stones. Ever. Affordability. Quality Above All. They reject the cultural pressure to spend a large amount on an engagement ring and believe in spending hard-earned money on life and experiences that create memories.
They are located at 5050 W Ashland Way, Franklin, WI, 53132 and can be contacted at (800) 509-4990. Their working hours are from 08:00 to 18:00 from Monday to Friday.
Diamond Nexus is a part of Forever Companies, a family of brands committed to man-made stones from lab diamonds to alternative stone options. Their sister companies are 12FIFTEEN Diamonds and Forever Artisans. When you choose to love one of their companies, you become part of them all.
In conclusion, Diamond Nexus is a reputable company that offers a wide range of high-quality, affordable, and environmentally friendly jewelry options.
How do I return an item to Diamond Nexus?
To return an item to Diamond Nexus, initiate a Return Merchandise Authorization (RMA) request through your My Account Dashboard. Once approved, customers in the US and Canada will be provided a shipping label and a packing slip. Please note that items can be returned within 30 days for an exchange or to receive a full refund.
How long does it take to receive an order from Diamond Nexus?
Orders from Diamond Nexus are produced to the customer's specifications and take one business day to create. After the order arrives at the shipping service, it spends 1-2 days (excluding weekends and holidays) for processing. The shipping method selected by the customer will determine when the product is received. It can take anywhere from 1-12 days for the order to reach the customer after it has been shipped. Please note that these times do not include how long it takes for the order to arrive at the shipping service from Diamond Nexus.
About diamondnexus.com Popular Products and Services?
Diamond Nexus is a world leader in lab diamond and diamond simulant jewelry. The company offers a wide selection of jewelry, including engagement rings and wedding bands. They specialize in creating lab-grown crystals as a more sustainable and eco-friendly alternative to naturally-sourced gemstones.
One of the popular services they offer is their 1-year Everything's Covered Plan, which includes metal repairs, cleaning, and polishing. They also provide custom design services, allowing customers to create their own unique pieces.
Their products are known for their high quality and affordability. They stand behind their Nexus Diamondâ„¢ alternative, a patented technology that they guarantee for life. With normal wear and proper care, these alternatives will not chip, crack, or discolor. If there is ever a problem with a Nexus Diamond alternative, the company replaces the stone for free.
In addition to their diamond alternatives, they also offer Moissanite stones and lab-grown diamonds. Their Moissanite stones are guaranteed to maintain their superior brilliance, fire, and sparkle for a lifetime. Their lab-grown diamonds are said to perform identically to mined diamonds and are expected to last many lifetimes with proper care.
Overall, Diamond Nexus is highly recommended for anyone looking for high-quality, affordable diamond jewelry. They are known for their great products, amazing customer service, and even fancy packaging.
How long does it take to receive an order from diamondnexus.com?
Orders from diamondnexus.com are shipped with free shipping within the United States for orders over $100. For international customers, shipping charges will be determined at checkout. The company also provides a 30-day return policy for unworn and unaltered items if the customer is not completely satisfied with their purchase. Please note that delivery times can vary based on the destination and shipping method chosen. It's recommended to check the specific delivery times during the checkout process on the website.
diamondnexus.com Return Policy?
Diamond Nexus offers a 30-day return policy for unworn and unaltered items if the customer is not completely satisfied with their purchase. For returns with missing items, there will be a minimum $25 charge. Returns must be postmarked within 30 days of receiving the order. Clearance and closeout items are non-refundable, unless the product arrives damaged or defective. There may be a restocking fee associated with returns of semi-custom and custom pieces.
In terms of shipping, all U.S. orders over $100 USD are shipped free with no signature required. Members of the military at an APO or FPO will enjoy free shipping, always. If you’re an international customer, shipping charges will be determined at checkout. They offer free shipping within the United States for orders over $100. International shipping is available at an additional cost.
What is Diamond Nexus?
Diamond Nexus is recognized as a world leader in lab diamond and diamond simulant jewelry. They offer free shipping, 30-day no-worry returns, and world-class customer service. Diamond Nexus is known for its lab-created diamonds, moissanite, and simulant jewelry. They offer a wide range of jewelry including engagement rings, wedding rings, and fine jewelry with up to 50% off on many items. They also provide a variety of stone types including lab-grown diamonds, Nexus Diamondâ„¢ alternatives, moissanite, and gemstones. Diamond Nexus is committed to offering conflict-free and environmentally superior lab-grown alternatives to mined diamonds. They believe in affordability and quality above all. Their pieces are created by master craftsmen and their stones are guaranteed forever. Diamond Nexus is a part of the Forever Companies family of brands which are committed to man-made stones from lab diamonds to alternative stone options. Their sister companies are 12FIFTEEN Diamonds and Forever Artisans. Diamond Nexus is a diamond alternative. It is a diamond created in the lab that imitates the different chemical compositions of a diamond closely without having the carbon element. Nexus diamonds are a type of man-made or synthetic diamond. They are also sometimes called lab-grown diamonds. Nexus diamonds are created through a process of high-pressure, high-temperature synthesis, and they have the same physical, chemical, and optical properties as natural diamonds. Nexus diamonds are not fake diamonds. They are created in a lab and are an environmentally friendly and conflict-free alternative to mined diamonds.